Terms & Conditions

Ritual X is the trading name of Bianca Palaganas-Jones, a sole trader at An der Geeb, Bavaria, Germany, contactable at support@ritualx.app.

Ritual X is not a registered company, and no company is required to sell a digital product of this kind. Bianca Palaganas-Jones contracts with you personally, in her own name.

These details serve as the provider information required by § 5 of the German Digital Services Act (DDG) and by Article 246d of the Introductory Act to the German Civil Code (EGBGB). A VAT identification number will be added here if one is issued; none exists at present.

Ritual X is software for journaling, behaviour analysis and risk planning around your own trading. It is a documentation and reflection tool.

It is not a broker, exchange, investment adviser, commodity trading advisor, portfolio manager or signal service. We do not hold client funds, do not execute or transmit orders, and do not manage accounts on your behalf. Nothing in the app, in our emails, in the ebook or in the community is financial, investment, tax or legal advice, or a personal recommendation to trade any instrument. See the Disclaimer for the full position.

Every trading decision, position size and rule break is yours alone.

Trading and leveraged products carry a substantial risk of losing money, up to and including your entire deposit. Any statistic, chart, win rate, R-multiple, streak, behaviour score or projection shown in the app is derived from the data you entered and describes the past only. It is not a forecast.

We make no promise that using the app will make you profitable, pass or keep a prop-firm evaluation, reduce your losses, or improve any particular trading outcome.

• You must be at least 18 years old and legally able to enter into a binding contract.
• Provide accurate information when you register, and keep it up to date.
• You are responsible for your login credentials and for all activity under your account. Do not share your account; access is personal to you.
• Tell us immediately if you suspect unauthorised access so we can help you secure the account.
• You may close your account at any time by writing to us; we will delete your personal data as described in the Privacy Policy.

The free tier is available at no cost and with the feature limits shown in the app. We may adjust those limits, but we will not move existing users onto a paid tier without their agreement.

Paid tiers (Focus and Zen) are sold as subscriptions in US dollars, monthly or yearly. The price, interval and included features are shown before you reach checkout, and payment is processed by Stripe in its own secure checkout.

A contract for a paid tier forms only when the payment is confirmed. Nothing is charged before then, and closing the checkout window charges nothing. Prices may change with 30 days’ notice for future periods; your current period is unaffected.

Once subscriptions are live, they renew automatically for the period you selected until cancelled. You can cancel at any time from your account or by writing to us; cancellation stops the next renewal and your access continues to the end of the period you already paid for. No further charge is taken.

Subscriptions are non-refundable. We do not give refunds or credits for a partial billing period, for unused time after you cancel, or for features you did not use, and we do not refund months already billed. Cancelling is what stops the next charge, so cancel before your renewal date.

The only exception is a right the law forces on us: consumers in the EU and the UK may withdraw from a new subscription within 14 days of the first purchase, unless they asked us to start access immediately and acknowledged that doing so ends that right. Where a statutory withdrawal right exists and is exercised in time, we refund the first payment and close the subscription. This does not apply to renewals.

We may change subscription prices for future billing periods with at least 30 days’ notice; you may cancel before the change takes effect.

You keep ownership of everything you enter or upload — trades, notes, screenshots, goals, journals, images and any other material.

You grant us a limited, non-exclusive, worldwide licence to store, process and display that content back to you, and to the administrators of the app where needed to operate and support the service. That licence ends when you delete the content or close your account, except for backups and copies retained for a short technical period.

You are responsible for your content. Do not upload anything you have no right to use, anything unlawful or abusive, or another person’s private information without their consent.

• Do not attempt to break, overload, probe or reverse-engineer the service, or to get around its access controls.
• Do not access, harvest or attempt to access other users’ data.
• Do not scrape the app, resell or sublicense access, or use it to build a competing product from our content.
• Do not use the app for money laundering, market manipulation, fraud or any other unlawful activity.
• Do not harass other users in the community features, or post content that is hateful, defamatory or sexually exploitative.
• We may suspend or close an account that breaches these rules, and remove content that does.

Market prices, economic-calendar events and imported trading data come from third parties and may be delayed, incomplete or incorrect. They are provided for context and journaling only, not for trade execution or valuation.

Links to external services, including our Discord community, lead to places we do not control and whose own terms and privacy policies apply. We are not responsible for third-party services or their content.

We work to keep the app online and correct but we do not guarantee uninterrupted, timely or error-free service. Maintenance, provider outages and features marked as early release can interrupt it.

We may add, change or withdraw features. If we discontinue the service entirely, we will give reasonable notice and a way to export your data.

Keep your own records of anything you cannot afford to lose; you can export your trades to CSV at any time.

The app is provided “as is” and “as available”. To the extent permitted by law we exclude warranties of merchantability, fitness for a particular purpose and non-infringement, and we do not warrant that the app will be free of errors or that any defect will be corrected.

We are liable without limitation for intent and gross negligence, for injury to life, body or health, for fraud, and under any guarantee we have given. For slight negligence we are liable only for breach of an essential contractual obligation (one whose fulfilment is necessary to achieve the purpose of the contract), and then only for the foreseeable damage typical of this kind of contract. In all other cases liability for slight negligence is excluded.

To the extent permitted by law, we are not liable for trading losses, lost profits, lost accounts, or indirect and consequential loss arising from your use of the app. Where liability is limited and cannot be excluded, it is capped at the amount you paid us in the twelve months before the claim arose.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, and nothing affects statutory consumer rights.

These terms apply for as long as you have an account or use the app. You may stop using it at any time.

We may terminate or suspend your access with immediate effect if you materially breach these terms, if we are legally required to, or if continuing would expose other users or us to risk. Where termination is not caused by your breach, we will refund any prepaid fees for the unused period.

We may update these terms as the product or the law develops. The date at the top of this page shows the current version. Material changes will be announced in the app or by email at least 30 days before they take effect where the law requires notice, and continuing to use the app after that means you accept the updated terms. If you do not accept them, you may stop using the app and close your account.

These terms are governed by the laws of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, you also keep the protection of the mandatory consumer rules of the country where you live.

If something goes wrong, write to support@ritualx.app first. Most issues can be sorted out directly, and quickly.

Bianca Palaganas-Jones, An der Geeb, Bavaria, Germany. Email: support@ritualx.app.